Safety standards

Safety is always our number one priority. We have partnered with the Wild Planet (an outdoor education provider who has worked with international schools throughout Southeast Asia such as UWC, NIST, ISB and Bangkok Patana, on field trips and excursions for more than 20 years) to conduct activities. They were independently assessed in 2016 and are BS 8848 compliant, which means they meet the rigorous standards required by the British Standard for "organising and managing visits, fieldwork, expeditions and adventurous activities outside the UK." You can read more about  them here. Based on our research and experience, they are the very best outdoor activities provider in the country, and among one of the best in the world.

All staff have been medically trained and everyone has Emergency First Response (EFR), including CPR, training. Many of the staff also hold Wilderness Medical Associates (WMA) Wilderness First Responder.

We have chosen to work with the Wild Planet because of their experience in this field and high regard to safety standards. All Wild Lodge Thai and western staff have completed child protection training and undergone a training day explaining appropriate contact with children during activities.

Physical and child safety

All Wild Planet staff have completed the child protection certification required for instruction in the UK and all other staff has signed a declaration and undergone a training day explaining appropriate contact with children during activities.

* Boys and girls have separate cabins and we implement a strict curfew at night.

* We group the cabins by age, so the younger kids bunk together.

* A buddy system will be in place for general safety.

* We'll speak to all campers on the first day to discuss personal safety and comfort.

* All swimming and water activities are supervised by at least one member of the Wild Planet team.

Emergency procedures and risk assessments

We have detailed emergency procedures developed, which includes risk assessment's and Standard Operating Procedures for each activity. Please note that the ratio listed is for supervising swimming in the pool, not the overall camp staff:camper ratio, which is approximately 1:5.

Example swimming risk assessment

Background checks

All new hires are required to:

1. Sign and submit our Voluntary Disclosure Statement

2. Undertake a Police Clearance both here in Thailand and in their land of domicile in the past 12 month

3. Required to submit references

Apart from the Wild Planet, we do not subcontract to other vendors. Tenderhook Co., Ltd. is Merritt and Jago’s company and the legal entity under which we operate business in Thailand. The counselors, who are required to obtain the same background checks, child safety training and emergency response training as all other staff members, are seasonal employees of Tenderhook. All Wild Planet staff also underwent police clearance checks.

Emergency protocol

In case of an emergency, any initial first aid that we are authorized to administer would be carried out on site and then, if necessary, the child would be transferred to a nearby hospital:

Fort Chakapong Military Hospital, Prachinburi - approximately 20 minutes by vehicle

Chao Praya Apaipubeth General Hospital, Prachinburi - approximately 25 minutes by vehicle, which is preferable if time permits.

Parents will be contacted and consulted immediately. We keep parents updated on all health issues, even minor ones such as a headache, and will call before administering medication unless it is an emergency situation where it would put the child's health at risk to delay action.

Child wellfare policy

Camp Sun Bear believes that it is always unacceptable for a child, young person or adult to experience abuse of any kind and recognizes its responsibility to safeguard their welfare by a commitment to practice which protects them.

We recognize that:

The welfare of the child, young person, and vulnerable adults is paramount.

All people regardless of age, disability, gender, racial heritage, religious belief, sexual orientation or identity have the right to equal protection from all types of harm or abuse.

Working in partnership with children, young people, their parents and caretakers it is essential in promoting young people’s welfare.

The purpose of the policy:

To provide protection for the children, young people and vulnerable adults who receive services. To provide staff with guidance on procedures they should adopt in the event that they suspect a child or young person may be experiencing, or be at risk of, harm.

This policy applies to all staff, including senior managers and anyone working on behalf of.

We will endeavor to safeguard children, young people, and vulnerable adults by:

Valuing them, listening to them and respecting them.

Adopting child protection guidelines through procedures and a code of conduct for staff.

Recruiting staff safely, ensuring effective checks are made.

Sharing information about child protection and good practice with children, parents, teachers, and staff.

Sharing information about concerns with senior school staff, and involving parents and children appropriately.

Providing effective management for staff through supervision, support, and training.

We are committed to reviewing our policy and good practice annually.